What sizes are available?
Keepsake is $35 and holds a small portion of ashes — roughly five teaspoons. Large is $120 and has a capacity of 200 cubic inches. See our size guide for measurements.
Can I add an inscription?
Yes. Enter up to three optional lines on the product page, with up to 30 characters per line. Personalization is included in the price. Leave all fields blank for no inscription.
Where will the inscription go?
Your inscription replaces the placeholder text shown on your selected urn. Check names, dates, and spelling in your cart before checkout.
Can I order a matching keepsake and large urn?
Yes. Add each size to the cart separately. Enter the inscription for each piece before adding it.
Can I check my inscription before paying?
Your inscription appears with the item in the cart. Check names, dates, spelling, and capitalization before checkout. This store does not provide a rendered inscription preview.
Where are the pieces personalized?
In Brooklyn, New York. Each design is reviewed before production.
When will my order ship?
Orders are personalized in Brooklyn, New York. Each design is reviewed by our design studio before production.
Our existing dispatch schedule is within 24 hours. Dispatch time is separate from carrier transit time. Shipping options, charges, and available destinations are shown at checkout.
Please check your shipping address before paying. For delivery issues, email info@pssart.com with your order number. Keep the item and packaging if you report damage.
Can I return or cancel an order?
All sales are final, except for verified manufacturing defects under our Returns & Remakes policy. Contact us before production starts if you need to request a cancellation. Report delivery problems within seven days of the carrier delivery scan.
How should I care for an urn?
Use a soft, dry cloth. Avoid abrasive cleaners, harsh chemicals, and prolonged exposure to moisture. Keep the lid securely closed.